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<TITLE>Morevil Web Chat 4.23 : Troubleshooting</TITLE>
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<SPAN class=c1>2.3. Troubleshooting</SPAN>
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<BLOCKQUOTE>
<H3>The Chat applet doesn't work</H3>
<UL>
<LI>The <CODE>chat.jar</CODE> file has not been uploaded to the web server.
<LI>The attributes <CODE>codebase</CODE>, <CODE>archive</CODE> or <CODE>code</CODE> in the applet tag are set incorrectly.
<LI>The <CODE>chat.jar</CODE> file is corrupted. The most common reason for this is that the file was FTP to the web server in ASCII mode.
<CODE>.jar</CODE> file is binary file and must be FTP in BINARY mode.
</UL>
<H3>Panel with smiles is not imaged</H3>
<UL>
<LI>File <CODE>smiles.gif</CODE> was not uploaded to the web server.
<LI>File <CODE>smiles.gif</CODE> is corrupted. The most common reason for this is that the files were FTP to the web server in ASCII mode.
The image is binary file and must be FTP in BINARY mode.
</UL>
<H3>When the chat applet starts in a browser you get this warning:</H3>
<PRE>
http://yourwebsite/chat_directory/chat.php Doesn't work
<B>or:</B> can not find http://yourwebsite/chat_directory/chat.php
</PRE>
<UL>
<LI>The <CODE>chat.php</CODE> file has not been uploaded to the web server.
<LI>The <CODE>chat.php</CODE> file was damaged at editing.
<LI>You are not allowed to run PHP scripts on your web server.
</UL>
<H3>When the chat applet start in a browser you get this warning:</H3>
<PRE>!!!Can not open file path_to_file/chat.tmp</PRE>
<UL>
<LI>Variable's value <CODE>$path</CODE>(the directory where the datafiles will be created ) in the file <CODE>chat.php</CODE> is set incorrectly
or the permissions(CHMOD) on this directory were not set to 0777.
</UL>
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