File: /home/asjudine/www/listado_tickets_callcenter.php
<!DOCTYPE HTML>
<html>
<head>
<title>Consulta Ticket</title>
<meta http-equiv="X-UA-Compatible" content="IE=8; IE=9; IE=edge" />
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css">
*{margin: 0;padding: 0;}
body{background-color:#EAEAEA;font-family:Geneva, Arial, Helvetica, sans-serif;}
header {background-color: #B7271F; text-align: center;}
.cerrarsesion{width: auto;background-color: #DBD8C9;color: #000;font-size: 13px;position:absolute;top: 15px;right:10px;z-index:0;padding: 10px;border-radius: 10px;cursor: pointer;}
.cerrarsesion:hover{background-color: #ffffff;color: #000;}
.titulo{width: 100%;text-align: center;background-color: #dbd8c9;color: #b20606;padding: 6px 0;font-size: 18px;}
table{margin: 0 auto;border: 2px solid #bebebe; text-align: center;}
.divirmenu{text-align: center;}
.irmenu{width: 150px;background-color: #1c4fa0;color: #fff; padding: 4px;border-radius: 6px;}
.irmenu:hover{background-color: #67a0d9; color: #000;}
.fecha{background-color: #d6e08b; padding: 2px;color: #000;font-size: 15px; text-align: center;}
td{border: #969696 solid 1px;}
.tdizq{background-color: #EEE; padding: 1px 4px;color: #00135F;font-size: 14px;font-weight: 600; text-align: left;}
.tdcen{background-color: #EEE; padding: 1px 4px;color: #00135F;font-size: 14px;font-weight: 600; text-align: center;}
.tdder{background-color: #EEE; padding: 1px 4px;color: #00135F;font-size: 14px;font-weight: 600; text-align: right;}
.exp{color:#8A0000; font-size:12px;}
.boton1{width:150px;background-color: #ffffff;color: #000;padding: 2px;border:2px solid #580000;border-radius:4px;}
.boton1:hover{background-color: #6f0000;color: #fff;cursor: pointer;}
input[type=text], select{border-radius: 5px; padding: 3px;background-color: #FFFEF4;}
.tdtitulo{background-color: #e3dec0; color: #b20606; padding: 1px; text-align: center; font-size: 11px; font-weight: 700; height:23px;}
.tdfull{background-color: #fff; color: #000000; padding: 2px 3px; text-align: center; font-size: 12px; height:23px;}
.botonnew{width: 90px; background-color: #e3dec0;color: #b20606;padding: 1px;}
.botonnew:hover{width: 90px; background-color: #cbbd6a;color: #000;padding: 1px;}
.botonben{width: 90px; background-color: #8A91E0;color: #FFF;padding: 1px;}
.botonben:hover{width: 90px; background-color: #0D0769;color: #fff;padding: 1px;}
.imprimir{background-color:#B6292D; color:#FFFFFF; padding: 4px;border-radius: 6px;}
</style>
<script languaje="JavaScript">
function Mostrar_Fecha()
{
var mydate=new Date()
var year=mydate.getYear()
if (year < 1000)
year+=1900
var day=mydate.getDay()
var month=mydate.getMonth()
var daym=mydate.getDate()
if (daym<10)
daym="0"+daym
var dayarray=new Array("Domingo","Lunes","Martes","Miercoles","Jueves","Viernes","Sabado")
var montharray=new Array("Enero","Febrero","Marzo","Abril","Mayo","Junio","Julio","Agosto","Septiembre","Octubre","Noviembre","Diciembre")
document.write("<b><font face='Arial, Helvetica, sans-serif'>"+dayarray[day]+" "+daym+" de "+montharray[month]+" de "+year+"</font></b>")
}
</script>
<script language="javascript">
function AbreGral()
{
var menu;
menu=window.open("mostrar_ingreso.php","","toolbar=no,scrollbars=no,width=800,height=500,status=yes");
menu.focus();
var ventana = window.self;
ventana.opener = window.self;
ventana.close();
}
</script>
</head>
<body onLoad="document.formulario.cedula.focus()" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0">
<header>
<img src="../ELEMENTS/bannerInterasjudinet.png" alt="" width=" 700" height="70">
</header>
<h3 class="titulo">CONSULTA TICKET CALL CENTER</h3>
<form name="formulario" action="" method="post">
<table width="600" border="0" cellspacing="0" cellpadding="0" align="center">
<tr>
<td width="600"><fieldset>
<table width="610" border="0" align="center" cellpadding="2" cellspacing="2">
<!--<tr bgcolor="#FFFFCC">
<td width="613" class="titulos"><div align="center">CONSULTA HISTOSER POR CEDULA </div></td>
</tr>-->
<tr>
<td height="22" class="fecha"><div align="center">
<script languaje="JavaScript">Mostrar_Fecha()</script>
</div></td>
</tr>
<tr>
<td>
<fieldset>
<table width="600" border="1" cellpadding="0" cellspacing="0">
<tr>
<td class="tdcen">NÚMERO DE CEDULA:</td>
<td class="tdcen"><input name="cedula" type="text" class="campo" id="cedula" value="" size="20" maxlength="20"> </td>
<td><input name="consultar_cedula" id="consultar_cedula" type="submit" class="boton1" value="Consultar Cedula"></td>
</tr>
<tr>
<td class="tdcen">NÚMERO DE TICKET:</td>
<td class="tdcen"><input name="ticket" type="text" class="campo" id="ticket" value="" size="20" maxlength="20"> </td>
<td><input name="consultar_ticket" id="consultar_ticket" type="submit" class="boton1" value="Consultar Ticket"></td>
</tr>
<tr>
<td class="tdcen" colspan="3">
<input name="menu2" type="button" class="irmenu" id="menu2" onClick="window.location.href='menu_admin.php'" value="IR AL MENU">
</td>
</tr>
</table>
</fieldset>
</td>
</tr>
</table>
</fieldset>
</td>
</tr>
</table>
</form>
</body>
</html>
<?php
require_once("Conectarse.php");
if(isset($_POST["consultar_cedula"]))
{
echo "<form name='form' action='' method='post'>";
global $dbi;
//consulta sucursal
$ggag = mysql_query('SELECT codigo FROM sucursal WHERE nombre = "' . $_GET["sucu"] . '" ');
if (!$ggag) {
die('Invalid query sucursalll: ' . mysql_error());
}
list($suuuu) = mysql_fetch_row($ggag);
$control = mysql_query('SELECT cedula, nombre, numerocontrato, direccion, fecha_auto, hora, atencion, director_juridico, estado FROM solicitud_citas_juridicas WHERE cedula = "'.$_POST["cedula"].'" ORDER BY atencion ASC');
if (!$control) {
die('Invalid query 2: ' . mysql_error());
}
if ((mysql_num_rows($control)!=0))
{
echo "<TABLE width='1100' border='2' align='center' cellpadding='2' cellspacing='1'>
<TR>
<TD class='tdtitulo'>CEDULA</TD>
<TD class='tdtitulo'>CEDULA</TD>
<TD class='tdtitulo'>NOMBRE</TD>
<TD class='tdtitulo'>FECHA</TD>
<TD class='tdtitulo'>TICKET</TD>
<TD class='tdtitulo'>ENVIADO A</TD>
<TD class='tdtitulo'>ESTADO</TD>
";
while(list($cedula, $nombre, $numcon, $direccion, $fecha, $hora, $atencion, $director_juridico, $estado) = mysql_fetch_row($control))
{
if($estado == 6 ){
$esta = "CERRADO";
}
else if($estado == 3){
$esta = "EN CIERRE";
}
else if($estado == 8){
$esta = "OBSERVACIÓN JURIDICA";
}
else if($estado == 9){
$esta = "CERRADOD";
}
else{
$esta = "ABIERTO";
}
if($director_juridico == "RECEPCIONISTA TELE BOGOTA"){
$enviado = "VENTAS/COMERCIAL";
}else{
$enviado = $director_juridico;
}
$sum = $sum + 1;
printf("<tr>
<td class='tdfull'><input type='button' value=$cedula name='cedu' class=botonnew onClick =window.open('callcenter/respuesta_tickets.php?cedulita=$cedula&numcon=$numcon&fecha=$fecha&atencion=$atencion','','top=30,left=50,toolbar=yes,scrollbars=yes,width=1100,height=620,status=yes')></a></td>
<td class='tdfull'>".$cedula."</td>
<td class='tdfull'>".$nombre."</td>
<td class='tdfull'>".$fecha."</td>
<td class='tdfull'>".$atencion."</td>
<td class='tdfull'>".$enviado."</td>
<td class='tdfull'>".$esta."</td>
");
}
echo "</table>";
echo "<TABLE width='200' border='0' align='center' cellpadding='0' cellspacing='1'>
<TR>
<TD class='tdtitulo'>TOTAL REGISTROS</TD></TD>";
printf("<tr>
<td class='tdfull'>".$sum."</td></td>");
echo "</table>";
}
}
echo "</form>";
if(isset($_POST["consultar_ticket"]))
{
echo "<form name='form' action='' method='post'>";
global $dbi;
require_once("Conectarse.php");
//consulta sucursal
$ggag = mysql_query('SELECT codigo FROM sucursal WHERE nombre = "' . $_GET["sucu"] . '" ');
if (!$ggag) {
die('Invalid query sucursalll: ' . mysql_error());
}
list($suuuu) = mysql_fetch_row($ggag);
$control = mysql_query('SELECT cedula, nombre, numerocontrato, direccion, fecha_auto, hora, atencion, estado FROM solicitud_citas_juridicas WHERE atencion = "'.$_POST["ticket"].'" ');
if (!$control) {
die('Invalid query 2: ' . mysql_error());
}
if ((mysql_num_rows($control)!=0))
{
echo "<TABLE width='1100' border='2' align='center' cellpadding='2' cellspacing='1'>
<TR>
<TD class='tdtitulo'>CEDULA</TD>
<TD class='tdtitulo'>CEDULA</TD>
<TD class='tdtitulo'>NOMBRE</TD>
<TD class='tdtitulo'>FECHA</TD>
<TD class='tdtitulo'>TICKET</TD>
<TD class='tdtitulo'>ESTADO</TD>
";
while(list($cedula, $nombre, $numcon, $direccion, $fecha, $hora, $atencion, $estado) = mysql_fetch_row($control))
{
if($estado == 6 ){
$esta = "CERRADO";
}
else if($estado == 3){
$esta = "EN CIERRE";
}
else if($estado == 8){
$esta = "OBSERVACIÓN JURIDICA";
}
else if($estado == 9){
$esta = "CERRADOD";
}
else{
$esta = "ABIERTO";
}
$sum = $sum + 1;
printf("<tr>
<td class='tdfull'><input type='button' value=$cedula name='cedu' class=botonnew onClick =window.open('callcenter/respuesta_tickets.php?cedulita=$cedula&numcon=$numcon&fecha=$fecha&atencion=$atencion','','top=30,left=50,toolbar=yes,scrollbars=yes,width=1100,height=620,status=yes')></a></td>
<td class='tdfull'>".$cedula."</td>
<td class='tdfull'>".$nombre."</td>
<td class='tdfull'>".$fecha."</td>
<td class='tdfull'>".$atencion."</td>
<td class='tdfull'>".$esta."</td>
");
}
echo "</table>";
echo "<TABLE width='200' border='0' align='center' cellpadding='0' cellspacing='1'>
<TR>
<TD class='tdtitulo'>TOTAL REGISTROS</TD></TD>";
printf("<tr>
<td class='tdfull'>".$sum."</td></td>");
echo "</table>";
}
}
echo "</form>";
?>